Information Governance Certificate for Healthcare
Introduction
Our six month courses commence in January, March and October 2010.
The course is for all healthcare professionals including:
- Information Governance Managers and Leads
- Caldicott Guardians and clinicians working in this area
- Freedom of Information and Data Protection Leads
- Health Informatics Managers
- Information Asset Owners and Assistants
- Others who work in the area of Information Governance
The aim is to assist practitioners in achieving excellence in this area, by developing knowledge, skills and learning approaches, and by creating a network of practitioners who can continue to provide support and learning to each other after the course has concluded.
Approach and Delivery
The course utilises a number of approaches:
- Meetings with tutors
- E-based learning with dedicated web site access
- Telephone tutorials with tutor and tutorial group
- CD ROMs
- E-mail and telephone support
- Interactive e-based learning
- Network development
Course Objectives
There are a number of new initiatives in the NHS, as well as existing legal requirements, including:
- NHS Information Governance Toolkit
- Connecting for Health
- UK Caldicott Guardian Council
- Existing law and guidance
- Information security and risk management approaches
- NHS Records Management Code
- NHS Code of Confidentiality
- Information Sharing Protocols
- SIRO, IAO and IAA Roles
- Information Governance Assurance Programme
The objectives of the Course:
- To provide the knowledge and understanding required for those taking forward information governance in the NHS, cluding those factors above
- To assist practitioners in the successful implementation of information governance
- To identify the organisation-wide requirements in respect of successful implementation
- To ensure that participants are equipped with the necessary tools to use in the implementation of information governance
Assessment
Course members are continually assessed:
- The course tutors will continually assess the contribution made by course members to tutorials, seminars and interactive e-learning
- There is an assignment for each module which is assessed and which has to be completed in order to attain the certificate
- The course has to be completed in full in order to attain the certificate
Course members will receive assistance and support from tutors throughout the course in order to facilitate the required standard.
ODL QC New Provider Status
We have New Provider Status for our open and distance learning courses with ODL QC. This demonstrates our continued pledge to provide high quality training, for our open courses, one to one coaching and bespoke solutions. We look forward to working with ODL QC to achieve full accreditation.
Return on Investment
At then end of the course delegates will:
- Have developed knowledge, skills and learning approaches to enable them to implement information governance successfully in their organisation.
- Have an excellent understanding of the information governance framework
- Have attained the certificate
- Become a part of a supportive network of information governance practitioners
Course Tutors and Contributors
Dilys Jones BM, FRCPsych, DRCOG, MBA, NHS JCPTGP Cert, Cert Coaching, MIoD
Originally trained as a medical doctor, specialising in forensic psychiatry. She worked as an NHS Consultant, with a subsequent career in management as a Medical Director and Clinical Strategy Director, service and policy development, personal and organisational development. She has worked in the Department of Health and the Home Office as a Senior Policy Adviser. She was a member of the Lord Chancellor’s Advisory Group on the Implementation of Freedom of Information and a member of, and consultant to, the NHS FOI Project Board. She is co-editor of the manual for implementing freedom of information for the public sector and is currently conducting research on the impact of FOI on the NHS, which will be published in book format in 2009. She is co-author of ‘Notes for Information Governance Professionals and Caldicott Guardians-the Definitive Guide’. She is the Managing Director of Dilys Jones Associates Ltd.
Peter Wilson BSc, Cert.Inf, ISEB-FOI
Peter is Information Governance Manager for Sheffield Teaching Hospital NHS Foundation Trust, a post he has held since 2002 when the Trust was formed through merger. Previously IM&T Manager at Weston Park Hospital in Sheffield, arriving there in 2000 after a variety of mainly IT and Internal Communications management based roles within the Facilities Directorate of Barts and the London NHS Trust whom he joined in 1994.
Peter has worked in both the private and public sector with experience in new towns, water authorities, local government, the civil service as well as the NHS. A varied work background covers civil engineering, IM&T, corporate
graphics, cartography, print and exhibition design: the current day job covers all aspects of the Information Governance remit, including major aspects of the Caldicott Guardian role.
With information systems based degree supplemented by qualifications in informatics, health service management and an ISEB in FOI, Peter chairs a national FOI/IG group and is currently a member of the Information Commissioner’s panel reviewing the NHS model publication scheme.
Peter Murphy MB BCH BAO MA
Peter initially trained as a medical doctor, specialising in psychiatry, and also works in training and executive coaching.
Trained in a range of interventions/instruments for organisational and personal development, including executive and life coaching, MBTI, 360© degree feedback, diversity and work life balance.
Extensive background in training and development in the public sector with considerable recent experience of delivering training in Freedom of Information, Medical Confidentiality, Data Protection and Caldicott Guardian Training.
He has recently co-authored “An Introduction to Coaching for Health and Social Care” and is working in the public sector to help organisations implement changes in relation to information governance.
Sue Dennis BA MCSP ISEB – Data Protection
Sue has worked in the NHS both in Primary and Secondary care, initially in the clinical field as a Chartered Physiotherapist, she then moved into various Senior Management roles and in the last few years has been the Caldicott Guardian and Head of Information Governance in an Acute Foundation Trust.
She was a member of the Information Commissioner’s Working Group for Health that reviewed the Model Publication Schemes and is a Reference Group Member for the Information Standards Board.
Cairo Robb MA (Cantab), Lic. spec. dr. eur. (ULB)
Is a non practicing barrister specialising in environmental law. Currently she works freelance assisting those suffering environmental problems to achieve a just resolution of their grievances, including by making use of their rights to access to information under the new EIR.
James Paterson FOI and EIR Consultant
James Paterson works in the area of freedom of information, data protection, the environmental information regulations and records management. He was latterly a Specialist in Records Management and Access to Information at Natural England.
Nicola Gould BA (Hons) ISEB (Data Protection & Information Security Principles) iLM Diploma in Management
Nicola Gould is an independent expert and consultant in Information Governance with extensive experience in all areas of Information Governance. Nicola has worked in Information Governance since 2001, working in the public and independent sectors.
Nicola worked as the Information Governance Manager for Barts and The London NHS Trust (2004 – 2007), one of the largest acute teaching NHS Trusts in the UK. Whilst working in London, Nicola chaired the London Information Governance Forum and the East London Information Sharing Protocol Committee.
Nicola has also worked for BT liaising with London Acute Trusts to prepare and scope a Care Record Service deployment; working with the Trusts to prepare its Business Case, Data Migration strategy, system/infrastructure gap analysis. More recently, Nicola has taken up the role of an IG Manager for an Acute Foundation Trust.
The Course
The Course is divided into six modules:
Module 1: Confidentiality, Data Protection Act 1998 & Human Rights Act
- Codes of Practice
- Professional Codes of Confidentiality
- Common Law Confidentiality
- The Data Protection Act 1998
- The Caldicott Guardian
- The Human Rights Act 1998
- Use of Client and staff Information
- Statutory Disclosures
Module 2: Access to Information Law
- The Freedom of Information Act 2000
- The Interface between the Freedom of Information Act & Data Protection Act 1998
- The Environmental Information Regulations 2004
- Other
Module 3: Information Governance
- Information Management
- Information Technology
- Information Security
- Information-sharing protocols
Module 4: Records Management
- Electronic Records Management
- Records Codes of Practice
- Retention Schedules
- Paper Records
- Connecting for Health
- National Archives
Module 5: Education and awareness raising
- Useful resources
- Presentational and influencing skills
- Training approaches
- FREE copy of the Mandatory IG Training DVD
- Set of awareness raising products including posters, postcards, Caldicott Guardian Manual and SIRO Manual
- Coaching approaches
Module 6: Strategic and Organisation Issues
- Information Governance Team Member
- Key issues for establishing and implementing a strategic role
- Relationship to corporate governance
- Performance management and Audit
All modules include practical cases and scenarios, based on real situations arising in healthcare.
Feedback from Previous Delegates
Melanie Kingston – National Information Governance Board (Connecting for Health)
“I found the course really useful. All the tutors were very knowledgeable, friendly and approachable. I felt like I could ask any question at any time”
Lynn Blurton - Derby City PCT
“I have enjoyed the whole course very much and have found all the resources easy to use and understand. I would be happy to recommend this course.
Cecilia Tapping - Sutton & Merton PCT
“I found the course very interesting, very useful. Congratulations on the running of the course, conferencing, long distance learning, emailing etc certainly helps to be able to obtain the certificate whilst still being able to run your daily responsibilities - thank you.”
Yvonne Salkeld, Head of Corporate Affairs, NHS Cumbria
“I have enjoyed this certificate and as a new individual in post, it gave me a full breadth of information in such a short period of time and the confidence to start making changes on the ground.”
Jonathan Meredith, Information Governance Support Manager, Gwent NHS Trust
“It’s brilliant because it fits around our work. I have learnt so much; it’s up to date and we can put it into practice straight away”
Margaret Spence, North Lancashire PCT
"This is probably one of the best short courses of study I have ever undertaken. Dilys Jones has met all my learning needs and the course has exceeded my expectations. This testimonial is based, not only on the fact that the mode of study has suited me very well and the quality (and quantity) of the learning materials is excellent, but also the exceptional tutor support and the facilitation of a network of Information Governance professionals.”
Barry Morgan, BSC Wales
“I personally found the IG course very rewarding and has given me an excellent opportunity towards developing my career within the Information Governance framework in the NHS. I particularly found the Records Management module of great benefit. Together with the telephone tutorials, email exchanges and the supporting materials, I personally believe a considerable amount of work has gone into preparing the course modules and it was beneficial to know that I could obtain advice and support either via email or by telephone.”
To request a detailed programme, business case and booking form please contact Louise Wilder